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Terms and Conditions of ProLance India
These Terms and Conditions ("Terms") govern your use of the ProLance India platform (https://prolanceindia.com), operated by Prolance Future Private Limited (a company incorporated under the Companies Act, 2013 with its registered address at H. No-141/1 Gedam Layout, IC Chouk, Nagpur, Maharashtra-440016 ("ProLance India," "we," "our," or "us").
These Terms also include our privacy policy, (“Privacy Policy”), and any guidelines, additional, or supplemental terms, policies, and disclaimers made available or issued by us from time to time (“Supplemental Terms”). The Privacy Policy and the Supplemental Terms form an integral part of these Terms. In the event of a conflict between these Terms and the Supplemental Terms with respect to applicable Services, the Supplemental Terms will prevail.
By accessing or using the ProLance India platform, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you may not access or use the ProLance India platform.
Definitions
ProLance India: Refers to the freelancing platform operated by ProLance Future Private Limited.
Freelancer: Refers to individuals or entities providing services on the ProLance India platform.
Employer: Refers to individuals or entities seeking services on the ProLance India platform.
User: Refers to any person or entity accessing or using the ProLance India platform.
Project: means a job offered or awarded by an Employer via the Website, which may include a Project by an Employer, a Project awarded by an Employer, a service bought by an Employer from a Freelancer, and a service awarded by an Employer to a Freelancer as a result of a proposal sent by a Freelancer to an Employer through our website.
Account: means the account associated with your email address.
Eligibility
You must be at least 18 years old and capable of entering into a legally binding contract to use the ProLance India platform.
By using the platform, you represent and warrant that you meet the eligibility criteria.
User Accounts
To access certain features of the ProLance India platform, you may need to create a user account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate and up-to-date information when creating your account.
ProLance India reserves the right to suspend or terminate your account at any time for violations of these Terms or for any other reason.
Services
ProLance India provides a platform for connecting freelancers with employers for the provision of services.
Freelancers and employers are solely responsible for the services they provide or receive through the platform.
ProLance India does not endorse, guarantee, or warrant the quality, accuracy, or legality of any services provided by freelancers or employers.
Dispute Resolution
In the event of a dispute between a freelancer and an employer, both parties agree to attempt to resolve the dispute amicably.
If a dispute cannot be resolved informally, either party may escalate the matter to ProLance India.
ProLance India reserves the right to make a final decision on any dispute in its sole discretion based on evidence provided by the users.
Projects, Payments, and Fees
Project Posting and Freelancer Selection: Employers may choose Freelancers directly or post Projects on the Website, allowing Freelancers to submit proposals for the posted Projects.
Project Execution and Payment Terms:
Once a Project is awarded, the terms and conditions agreed upon between the Employer and Freelancer will govern the Project execution.
Employers agree to pay ProLance India, which will hold the funds until the Project is completed and approved by the Employer. Upon approval, the funds will be released to the Freelancer.
Service Fees: ProLance India may charge fees for certain services as per its pricing policy.
Milestone Payments: Payments for milestone-based Projects must be made before the start of each milestone.
Customized Offers and Payments: Based on discussions between Freelancers and Employers before the commencement of Projects, Freelancers can send customized offers to Employers. Payment for these customized Projects must be made before the Projects begin.
Payment Methods: All payments must be made through the ProLance India platform using the designated payment methods. ProLance India utilizes third-party payment processors to handle these transactions, and users agree to comply with the terms and conditions of these payment processors.
Final Approval: Once a project is approved by the Employer, no refunds shall be granted. ProLance India holds no liability for any disputes or issues arising post-approval.
Refund Policy: Refunds shall be granted in accordance with our refund policy.
User Conduct
Users agree to use the ProLance India platform in compliance with all applicable laws and regulations.
Users must not engage in any conduct that violates these Terms or infringes on the rights of others.
ProLance India reserves the right to remove any content or suspend any account that violates these Terms.
Users are prohibited from:
Engaging in any form of harassment, discrimination, or abuse.
Posting false, misleading, or deceptive information.
Violating intellectual property rights.
Engaging in any fraudulent or illegal activities.
Intellectual Property
ProLance India retains all rights, title, and interest in and to the platform, including all intellectual property rights.
Users are granted a limited, non-exclusive, non-transferable license to access and use the website for its intended purpose.
Limitation of Liability
· ProLance India shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the platform, including but not limited to:
Your use or inability to use the website.
Any conduct or content of any third party on the website.
Any content obtained from the website.
Unauthorized access, use, or alteration of your transmissions or content.
Indemnification
· You agree to indemnify, defend, and hold harmless ProLance Future Private Limited, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal fees, arising out of or in any way connected with your access to or use of the website, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
Amendments
· ProLance India reserves the right to amend these Terms at any time by posting the amended terms on the platform.
Users are responsible for reviewing the Terms periodically and agreeing to any amendments.
Contact Us: If you have any questions or concerns about these Terms, please contact us at contact@prolanceindia.com .